Shipping policy
We ship worldwide, covering North America, South America, Europe, Asia, Africa, Oceania, and more. We use the services of trusted international shipping companies to ensure that your package arrives at its destination safely.
Shipping Prices
Standard Shipping: €7.99
Express Shipping: €12.99
Split Shipping
Sometimes, we may split the shipment into 2, 3, or more shipments, depending on customer orders and stock availability. In the case of split shipping, please note that shipping times may vary for subsequent shipments.
All orders are shipped after payment confirmation.
Shipping and Delivery Times
Standard Shipping and Delivery Time
Delivery Time: 7-20 business days
48 hours (processing time) + carrier time
We maintain strict quality control; the processing time is usually 48 hours after payment confirmation.
In case of stock shortages or size issues, shipping may be delayed by more than 4-5 days due to the time it takes to contact buyers and obtain confirmation for replacements.
We strive to display the size of each item and ask our customers to consult the size chart before placing an order. Otherwise, shipping may be delayed. We care about our customers, and our mission is to provide them with products and service of the highest quality, allowing them to enjoy a pleasant, happy, and satisfying shopping experience.
Tracking
Once the order is shipped, you will receive an email notification with tracking information. Sometimes, the shipping company may take 1 to 2 days to update the tracking status, so please check back in 24-48 hours.
Our qualified shipping team tracks each order and constantly informs the customer about the shipping status.
Please note that in the case of a size or color change, delivery times may be longer than usual due to the communication process with customers and confirmation of the change or replacement.
Business Days
The mentioned days are business days, excluding weekends, Sundays, and holidays.
Logistics Company
Each country uses a different logistics system, and the types of logistics cooperation are as follows: Epacket, USPS, Yun Express, DHL eCommerce…
Taxes According to Country Policy
The customer is responsible for paying all duties and taxes imposed by customs on packages. These charges are regulated by their country, and our store cannot mitigate them.
1. The customer must pay taxes and duties according to their country's policy. We are not responsible for taxes and duties incurred in the customer's destination country.
2. If the item is returned to us for not being accepted by the customer, we will deduct the taxes and duties we paid upon receiving the return and refund the remaining amount.
3. If the customer refuses to accept the package due to tax issues and returns the order to us, we will deduct the taxes and duties paid upon receiving the items and refund the remaining amount.
4. For returns, indicate the lower value and the RMA number. We will deduct the taxes/duties we paid upon receiving the return and refund the rest.
For inquiries about the shipping policy, please email us.