Return policy
To return the item, it must be unused and in the same condition as when you received it. It should also be in its original packaging.
To complete your return, we need a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
Contact our Customer Service for the return address and do not send the item to the address listed on our website.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received the returned item. We will also notify you if your refund was approved or rejected.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.
Late or missing refunds (if applicable)
If you haven’t received your refund yet, check your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us.
Sale items (if applicable)
Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us.
Shipping
To return your product
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.